📦 Return Policy – CHILL YOUR LIFE
At CHILL YOUR LIFE, we want you to be 100% satisfied with your purchase. If you’re not happy with your order, you can easily return it within 14 days of receiving it.
🔹 How to Return Your Order
1️⃣ Contact Us: Send an email to support@chillyourlife.com with your order number and reason for return.
2️⃣ Pack the Item: The product must be unused, unwashed, and in its original packaging with all tags attached.
3️⃣ Ship the Package: We will provide you with a return address. Please send the package using a trackable shipping method.
4️⃣ Refund Processing: Once we receive and inspect the item, we will process your refund within 7 business days to your original payment method.
🔹 Return Conditions
✅ Items must be in their original condition (unworn, unwashed, and with tags attached).
✅ Returns must be initiated within 14 days of receiving the order.
✅ The buyer covers return shipping costs (unless the product is defective or incorrect).
✅ We do not accept returns on worn, damaged, or customized items.
🔹 Refunds & Exchanges
🔄 Exchanges: If you want a different size or color, place a new order and return the unwanted item for a refund.
💳 Refunds: Refunds will be issued to your original payment method within 7 business days after receiving your return.
🔹 Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at support@chillyourlife.com. We will replace the item at no extra cost.
📩 Need Help?
If you have any questions, feel free to contact our support team at support@chillyourlife.com. We’re happy to assist you! 😊
💥 Shop with confidence – CHILL YOUR LIFE has you covered!